Terms & Conditions:

 

Important Notice:

By the conditions set out below the service provider endeavours to forward to destination, through consolidation services any items entrusted to it.

Definitions:

In these Terms & Conditions the following expressions shall have the meaning set forth hereunder:

You Shop…we ship!™ (YSWS) shall mean the forwarding and/or courier service provider in question.

“Consignment” shall mean any package, parcel or number of parcels addressed to a single address sent at any one time and the contents thereof.

"Customer" shall mean the individual or company who adheres to the foregoing conditions

"Money" shall mean coins, currency, money orders, stamps, cheques of any type, bills of exchange.

"Jewellery" shall mean gold, silver, platinum, diamonds, precious metal, carbons or stones (whether manufactured or in raw state), watches, fine art or works of art.

Packaging:

All items shall be adequately packed as a protection against damage in the course of transportation and in particular:

§  i. An item which is of a fragile nature shall be packed in a container of sufficient strength and shall be surrounded in the container with sufficient and suitable material against the effect of such concussions, handling pressures to which the items are ordinarily exposed to during transportation. The item shall bear the words 'FRAGILE HANDLE WITH CARE" written conspicuously in capital letters on the face of the cover above the address.

§  ii. An item which is liable to be damaged by bending shall be placed in a container of sufficient strength to prevent the item from bending during transportation, and the item shall bear the words "DO NOT BEND" written conspicuously in capital letters on the face of the cover above.

§  iii. Every item should be made up and secured in such a manner to prevent the loss of contents as well as to prevent damage to any other item/s.

§  iv. Soft items, like small items of clothing, should be packed in padded envelopes or what are commonly known as Jiffy Bags.

§  v. Solid or breakable items purchased in their own custom-made boxes should simply be wrapped in thick wrapping paper and then tied securely with strong string or twine. Tape is also acceptable as long as this is restricted to edges or corners. Tape should never cover the whole surface area of a parcel.

§  vi. In instances where the items being dispatched do not have their own box, an alternative should be found closest in size to the item being dispatched. The YSWS service provider reserves the right to pack the item/s in question at an additional cost.

§  vii. Dangerous, hazardous or prohibited items shall be refused if tendered for transportation, or if detected in transit will be detained and treated in accordance with the legislation of the country. The purchaser of such items shall be held liable for the removal and the recovery costs incurred in its disposal.

§  viii. Items containing non-hazardous liquids shall be packed in a container of sufficient strength and shall be surrounded in the container with suitable material against breakages. The purchaser will be liable to pay costs for accompanying items which might be soiled or damaged as a consequence of inadequate packaging.

Method of address:

Every item should be legibly addressed and according to the delivery instructions provided on the ‘Send on Locations’ tab. The YSWS service provider shall not be held responsible or liable for incorrect deliveries due to wrong addresses or for non-delivery of unnamed consignments.

The sender address must also be clearly written on the package.

Hubbing & Consolidation Facilities:

The choice of location/s shall lie with the YSWS service provider.

In the course of the provision of hubbing & consolidation facilities, the service provider shall exercise the duty of care of a Bonus Paterfamilias.

Liabilities & Limitation of Liabilities:

The YSWS service provider shall not be liable for any direct, indirect or consequential loss or damage as follows:

§  a) caused by failure to perform any of its obligations if such failure is the result of circumstances outside its control;

§  b) arising from insufficient or improper packaging or addressing;

§  c) caused to items containing articles of a prohibited nature.

§  d) arising from failure by the addressee to take delivery within a reasonable time;

§  e) arising from delay or seizure of the item/s by any Official Authorities because of incorrect, insufficient, incomplete or improper documentation. The Customer is responsible for ensuring that the correct and the complete documentation required by any Official Authority and/or any recognized Security Organisation is securely attached to the outside of the item and acknowledges that the YSWS service provider is not responsible for the presentation of this documentation to the concerned authorities. The customer shall be held liable for any fees, costs, or losses incurred due to submission of unacceptable & false documentation;

§  f) arising from failure by the sender to place a documented claim / enquiry of non-receipt of the item, by the addressee, after the lapse of three (3) months from the date of dispatch.

§  g) if the consignee would have not registered the consignment through a booking form on this site and would not have verified the receipt of and acknowledgement for same.

Delivery of Items:

Delivery of item/s to our overseas Send on Locations & consolidation facilities including local deliveries to customers are affected during normal working days and office hours excluding weekends and public holidays. Deliveries affected outside normal business hours are subject to an additional cost. Deliveries to Gozo are also subject to an additional delivery surcharge.

Payment for Services:

The shipping and/or courier fees in question are to be paid by the customer upon the receipt of the said item/s.

Delivery/Non Delivery

Times are estimated and are not guaranteed. Delivery shall be deemed to have been effected when the item/s is handed over to the intended recipient/s or any other person/s acting on their behalf.

Customers are to note that our delivery agents shall not wait for them to open the package/s containing the item/s but just deliver to the indicated address.

Please note that any package that is received at our Malta facility without a booking form is subject to a storage charge. The YSWS help desk will endeavour to contact the recipient.  Any package not claimed will be disposed of after 31 days in storage.

Disclosure of Information:

All data & information provided to the YSWS service provider by visitors to these web pages is considered to be confidential and will not be disclosed to any third parties except as may be required for the provision of the YSWS service.